Reference

Privacy terms for your bos99 account

Your account data, wallet activity, device checks, and support messages are handled under this Privacy Policy before you open your account or return to the lobby.

Account dataDANA checksOVO recordsGoPay and QRISCookie controls
bos99 Privacy terms for your bos99 account
PRIVACY CONTACT

Ask us about your data

Fast answers matter when the question is about your personal data. Our support team handles privacy requests through live chat, email, and account inbox, with Indonesian…

Live chat Open live chat from the bottom-right icon after login and choose the privacy topic.
Email request Send privacy questions to the support email shown inside your account page.
Account inbox Use your account inbox when you want a written response kept inside the same…
DATA CONTROLS

Privacy handling across account and wallet

We keep privacy controls close to the actions you already use. From mobile, open Account, then Security, then Privacy Request to ask for access, correction, or deletion where…

Account setup

We collect only the details needed to create and protect your account, including phone number, login name, password record, and…

Payment records

DANA, OVO, GoPay, and QRIS activity is stored as transaction history, status, time, and reference detail.

Cookie choices

Cookies help keep you signed in, remember device settings, and flag unusual access.

Device checks

We read device type, browser, IP address, and session signals to spot account takeovers and repeated failed logins.

Retention periods

We keep account and transaction records for operational, security, dispute, and legal reasons.

Change requests

You can ask us to correct phone numbers, update contact details, or check what account data we hold.

Privacy questions before you open

You should know what happens to your data before you create a profile, use a wallet, or contact support. These answers explain the privacy steps we apply around account setup, game-session records, payment references, cookies, device checks, and data requests on bos99.bet.

We ask for account details such as login name, password record, phone number, and contact data needed to run your profile. We also attach payment references when you use DANA, OVO, GoPay, or QRIS.

We store payment activity so your wallet history matches the payment rail you used. Records may include time, status, amount, reference code, and account match checks for deposits, withdrawals, and support follow-up.

Yes. Open Account, choose Security, then Privacy Request, or contact us through live chat from 09:00 to 23:00 WIB. We confirm your identity before sharing, correcting, or changing personal account details.

Cookies keep your session active, remember device settings, and help detect unusual login patterns. You can clear them through your browser settings, but clearing cookies may sign you out and reset saved preferences.

We may share limited data with payment processors, security tools, hosting providers, or support systems when needed to operate your account. We do not sell your personal data to unrelated advertising lists.

We review the request against operational, security, dispute, and legal retention needs. Some records may need to remain for a period, while other profile details can be removed or reduced after verification.

Log in from your phone, open Account, then Security, then Privacy Request. Add the issue, payment rail if relevant, and a reachable contact channel so we can reply through chat, email, or inbox.